Names are hidden by default. The table shows each person’s team and a masked number instead. See Fair testing rules for the Show names in reports setting.
Before you start
- A campaign that has placed at least one call. See Authorise and launch.
- Access to the workspace the campaign belongs to. See Invite your team and roles.
The four numbers at the top
Click a tile to filter the table to that group. Click it again to clear the filter. Under the tiles, a bar shows the split, with a line such as 4 of 10 employees reached.
Attack and defence on the same calls
This block appears once at least one person answered. It puts your people’s result next to our detector’s result on the same calls.
One sentence above the numbers sums it up, ready to paste into a report.
Breakdown tables
Three more tables appear when the calls carry the data for them: one per attack level, one per pressure tactic, and one comparing calls with and without a warm-up notice. Each has the same columns:The table
Filter chips above the table: All, Failed, Passed, Not reached. Failed rows sort first.How the verdict is decided
The verdict comes from the analysis of the call after it ends. A Reported verdict comes from your report link instead.
The Why column uses the analysis summary when there is one. Without it, a failed row lists what was disclosed and a passed row lists what the person did right.
Risk N/100 is the analysis’s risk score for that person. Higher means more risk. It is not shown for people who were not reached.
The Detector badge reads Caught when the fake score reached the threshold, Missed when it did not, and Not scored when the call has not been scored. The threshold is 80% unless the detector reports another. Hover the badge for Scored X% fake (threshold Y%).
Showing names
When Show names in reports is off, owners, admins and the person who created the campaign see a Show names button above the table. Click it to reveal names for this view. Click Hide names to go back to teams. Other members see teams only.Other buttons on the results card
- Sync & analyze pulls any missing calls and runs the analysis again.
- Evidence pack and Export for auditors build a document for your board, auditor or insurer. See Export for auditors.
- Report, at the top of the campaign page, opens the printable report. See The workspace Reports page.
Problems
It says No call results yet
It says No call results yet
The campaign has not placed a call. Check its status and schedule. See Campaign statuses.
It says No one was called, and lists my testing rules
It says No one was called, and lists my testing rules
Every person was skipped by a fair testing rule: New joiner, Cooling off, Over the quarterly testing limit, Quiet hours or Excluded from testing. Adjust the rules, then launch again. See Fair testing rules.
It says No call was placed, and that calls were refused before dialing
It says No call was placed, and that calls were refused before dialing
A check stopped the call before it was dialled. The most common reason is a cloned voice with no recorded consent. Record consent, then launch again. See Clone an executive’s voice with consent.
The Detector column says Not scored
The Detector column says Not scored
The detector scores a call shortly after it ends. Wait a few minutes, then click Sync & analyze. A call with no usable recording stays Not scored.
A person was called three times but has one row
A person was called three times but has one row
Retries collapse into one row with the final outcome. The line under the bar says how many calls were placed in all.