# DeepBlocker Docs

> How to run simulated scam calls against your own staff, and how DeepBlocker tests your AI agents.

- [Welcome to DeepBlocker](https://deepblocker.mintlify.app/index.md): Help for running simulated scam calls against your own staff, and for the tests DeepBlocker runs against your AI agents.
- [How DeepBlocker tests people and agents](https://deepblocker.mintlify.app/overview.md): A two-minute explanation of the two products, who runs each one, and what you see at the end.
- [Before you test anyone: authorisation and consent](https://deepblocker.mintlify.app/before-you-start.md): Who must authorise a campaign, what consent a cloned voice and a member of staff need, and what the platform refuses to do.
- [Your first 15 minutes](https://deepblocker.mintlify.app/quickstart.md): Add a voice, create an attacker, build a campaign from a template, and take the test call in your browser. Nobody on your staff is called.
- [Words we use](https://deepblocker.mintlify.app/glossary.md): The terms you meet in the console and in these docs, one line each.
- [Support and contact](https://deepblocker.mintlify.app/support.md): Who to write to for help, for data and consent questions, and for licences and minutes, plus the phone number and the booking link.
- [Service status](https://deepblocker.mintlify.app/status.md): How to check whether DeepBlocker is running, from inside the console.
- [What a simulated call is](https://deepblocker.mintlify.app/vishing/overview.md): What happens when DeepBlocker phones one of your staff, what the person hears, what is recorded, and what you see afterwards.
- [The console at a glance](https://deepblocker.mintlify.app/vishing/console-tour.md): Where everything lives in the Red Team tab, the seven segments, the stat tiles and the Get started pill.
- [Six ways to run a campaign](https://deepblocker.mintlify.app/vishing/campaign-types.md): The campaign kinds you choose from on the first step of the wizard, and when to use each.
- [The scenario library](https://deepblocker.mintlify.app/vishing/scenarios.md): The seven single-call scenarios and the three help desk cover stories, with what each one tests and what counts as a failure.
- [Multi-call sequences explained](https://deepblocker.mintlify.app/vishing/sequences.md): What a multi-call sequence is, the phases each call plays, how the caller remembers between calls, and the 21 built-in sequences you can run.
- [Add a voice](https://deepblocker.mintlify.app/vishing/voices.md): Use one of six ready-made voices, record a clone in your browser, or upload a sample, and what each consent status means.
- [Clone an executive's voice with consent](https://deepblocker.mintlify.app/vishing/executive-voice-consent.md): Email an executive a one-use link so they record their own consent and voice sample, what they see, the five statuses, and how they withdraw.
- [Create an attacker](https://deepblocker.mintlify.app/vishing/attackers.md): Every field on the attacker form, from the name the caller answers to and the voice it speaks with, to the tone, the opening line and the language model.
- [Add the people you will call](https://deepblocker.mintlify.app/vishing/people.md): Add one person at a time or import a CSV, with the consent fields DeepBlocker needs before a call, plus tags and filters.
- [Fair testing rules](https://deepblocker.mintlify.app/vishing/fair-testing.md): The Fair testing page field by field, why each rule exists, and what a campaign shows when a person is held or skipped.
- [Your caller numbers](https://deepblocker.mintlify.app/vishing/caller-numbers.md): The numbers your campaigns can call from, how to ask for one, how to pick it in the wizard, and why you may not need one.
- [Let staff report a suspicious call](https://deepblocker.mintlify.app/vishing/report-link.md): Share the public report link with staff, turn a matching test call into a Reported result, and get an email when a report matches no test.
- [Send warm-up notices from your own domain](https://deepblocker.mintlify.app/vishing/warm-up-sender.md): What a warm-up notice is, how the text and email versions work, and how to verify your own sending domain on the Fair testing page.
- [Build a campaign](https://deepblocker.mintlify.app/vishing/campaigns/create.md): Walk through the four wizard steps for a standard single call, from choosing who calls to pressing Launch.
- [Schedule, pacing and retries](https://deepblocker.mintlify.app/vishing/campaigns/schedule.md): Every field on the From where and when step, with its default and what it does to the calls.
- [Authorise and launch](https://deepblocker.mintlify.app/vishing/campaigns/authorise.md): The authorisation record every campaign needs, the extra scope ticks per campaign kind, and the checks that can still refuse a launch.
- [Take a test call in your browser](https://deepblocker.mintlify.app/vishing/campaigns/test-call.md): Hear your campaign's attacker call you before anyone on your staff is called. Nobody is dialled.
- [Run a help desk test](https://deepblocker.mintlify.app/vishing/campaigns/help-desk.md): Call your own IT help desk as a locked-out employee and see whether the agent verifies the caller before resetting anything.
- [Rehearse a campaign](https://deepblocker.mintlify.app/vishing/campaigns/rehearse.md): Run simulated conversations with your campaign's persona before you call real people, read the pass rate, and accept a suggested fix as a new version.
- [Run a call-back trap](https://deepblocker.mintlify.app/vishing/campaigns/call-back-trap.md): Send staff a text or email with a phone number in it, let the AI answer anyone who calls, and see who called and what they gave away.
- [Run a multi-call sequence](https://deepblocker.mintlify.app/vishing/campaigns/sequence.md): Pick one of the built-in sequences, set the timing and memory options, split people into an A/B test if you want one, then launch.
- [Run an autonomous campaign](https://deepblocker.mintlify.app/vishing/campaigns/autonomous.md): Set a goal, a cap on calls per person, a gap, the caller identity and your guardrails, then let the AI plan and adapt each call itself.
- [Run a video call test](https://deepblocker.mintlify.app/vishing/campaigns/video.md): Email staff a meeting link, show them a rendered face speaking in the cloned voice on our own meeting page, and always reveal the test at the end.
- [Save and reuse a campaign template](https://deepblocker.mintlify.app/vishing/campaigns/templates.md): Keep a campaign's set-up as a template, start the next campaign from it, and manage your templates.
- [Research a person before a call (OSINT)](https://deepblocker.mintlify.app/vishing/research.md): Build a target exposure profile from public, professional sources, confirm the person, read the evidence, pick a suggested attack and launch a pre-filled campaign.
- [Watch and listen live](https://deepblocker.mintlify.app/vishing/live.md): See each call as it happens, listen in, read the transcript as it forms, and end a call that should not continue.
- [Pause, resume, stop everything](https://deepblocker.mintlify.app/vishing/controls.md): Pause or stop one campaign, halt every call in your workspace with the emergency stop, and archive what is finished.
- [Campaign versions](https://deepblocker.mintlify.app/vishing/versions.md): Every saved change to a campaign's script, voice, background, tactics or schedule becomes a version you can view, compare results by, and restore.
- [Campaign statuses](https://deepblocker.mintlify.app/vishing/statuses.md): What each campaign status means, how a campaign moves between them, and what you can do in each one.
- [Read your results](https://deepblocker.mintlify.app/vishing/results/overview.md): What the results table on a campaign page shows for each person called, and how the Passed, Failed and Reported verdicts are decided.
- [One call in detail](https://deepblocker.mintlify.app/vishing/results/call-detail.md): The call window on a campaign page, with its Overview, Transcript, Audio and Analysis tabs, and what each one shows.
- [Coaching at the end of a failed call](https://deepblocker.mintlify.app/vishing/results/coaching.md): Turn on the end-of-call reveal so a person who gives something away hears that it was an exercise, learns what to do next time, and gets the same note by email.
- [The workspace Reports page](https://deepblocker.mintlify.app/vishing/results/reports-page.md): The Reports segment lists every campaign in your workspace with its status, the people reached and the caller's success rate, and links to each campaign's printable report.
- [Export for auditors](https://deepblocker.mintlify.app/vishing/results/auditor-pack.md): Build the evidence pack or the auditor pack for one campaign, mapped to the frameworks you choose, with a content hash your auditor can check.
- [The "detector caught" column](https://deepblocker.mintlify.app/vishing/results/detector.md): What Caught, Missed and Not scored mean, where the 80% threshold comes from, and why the detector's result sits next to each person's result.
- [Help desk and call-back results](https://deepblocker.mintlify.app/vishing/results/variants.md): How a help desk test is graded, what each verification label means, and what the call-back trap results page shows per person.
- [Your yearly testing plan](https://deepblocker.mintlify.app/vishing/results/compliance-plan.md): Set your tests per year and audit period, then read what ran, who was covered, which teams were missed and when the next test is due.
- [Send results to your SIEM or LMS](https://deepblocker.mintlify.app/vishing/results/webhook.md): Post each call result to your own system with a campaign webhook URL, with the full payload, when it fires, and how to protect an unsigned endpoint.
- [How minutes work](https://deepblocker.mintlify.app/vishing/minutes.md): What counts as a simulated-call minute, the three yearly licences with their prices and extra-minute rates, the setup fee, the 12-month term and the five free test minutes.
- [When you run out](https://deepblocker.mintlify.app/vishing/minutes-exhausted.md): What the console shows when your simulated-call minutes are used up, the email you receive, what happens to a running campaign, and how to get more minutes.
- [Every message DeepBlocker sends to your staff](https://deepblocker.mintlify.app/vishing/staff-messages.md): The five messages a member of your staff can receive from DeepBlocker, who gets each one, what triggers it, the channel, the sender and what it says.
- [Troubleshooting](https://deepblocker.mintlify.app/vishing/troubleshooting.md): What to do when a launch is blocked, a test call is silent, nobody answered, an import is refused, research is off or an invite link fails.
- [Frequently asked questions](https://deepblocker.mintlify.app/vishing/faq.md): Twenty questions security teams ask before and during their first simulated calls, answered from how the product works.
- [What Agent Assurance does](https://deepblocker.mintlify.app/agent-assurance/overview.md): DeepBlocker tries to trick your AI agent into breaking its rules, and writes a report of what it found.
- [How a test runs, end to end](https://deepblocker.mintlify.app/agent-assurance/engagement.md): The eight steps from adding an agent in the console to reading its report, and who does each one.
- [Channels you can test on](https://deepblocker.mintlify.app/agent-assurance/channels.md): The two channels a test can run on today, web chat or API and Telegram, and what each one needs from you.
- [Test modes](https://deepblocker.mintlify.app/agent-assurance/test-modes.md): Connect our test tools or test the agent as it is, and what each choice means for how deep a finding can go.
- [Plans and usage](https://deepblocker.mintlify.app/agent-assurance/plans.md): What each plan allows in agents, test conversations a month, own rules and report review, and what happens at the limit.
- [Add an agent and prove it is yours](https://deepblocker.mintlify.app/agent-assurance/add-agent.md): Add a web or Telegram agent in the console, then put the proof code where only its owner can, so tests can start.
- [Write the rules your agent must follow](https://deepblocker.mintlify.app/agent-assurance/rules.md): Tick the standard rules and, on Pro and above, write your own must-never and may rules, so each test has something to check.
- [Sign the testing agreement](https://deepblocker.mintlify.app/agent-assurance/agreement.md): What the testing agreement says, who can sign it in the console, what it covers and when it must be signed again.
- [Plan, start, pause and stop a test](https://deepblocker.mintlify.app/agent-assurance/run-tests.md): Plan a test on the agent's page, start it with the agent name, watch it run, and pause or stop it at any time.
- [Connect a web agent](https://deepblocker.mintlify.app/agent-assurance/connect/web-api.md): The signed POST we send to your agent, the JSON reply we need, how to check the x-db-signature header, and the limits.
- [Connect a Telegram bot](https://deepblocker.mintlify.app/agent-assurance/connect/telegram.md): Add your Telegram bot as an agent, prove it with its About text, and know how our attacker talks to it.
- [Connect our test tools](https://deepblocker.mintlify.app/agent-assurance/connect/sandbox-mcp.md): Give a test copy of your agent our hosted fake tools over MCP, so every tool call is recorded and nothing real happens.
- [Send activity logs](https://deepblocker.mintlify.app/agent-assurance/connect/traces.md): Point your agent's OpenTelemetry exporter at our trace and log endpoints with a bearer key, so a report can show the calls your agent made.
- [The Agent Assurance console](https://deepblocker.mintlify.app/agent-assurance/console.md): The four tabs, what each number on them means, the test statuses in plain words, and how often the page refreshes.
- [Read a report](https://deepblocker.mintlify.app/agent-assurance/reports.md): The sections of a report, the exposure bands and levels, automatic versus reviewed reports, versions, printing, and what a report never shows.
- [Safety and stopping](https://deepblocker.mintlify.app/agent-assurance/safety.md): How to stop every test at once, what pauses a test by itself, and the escalate-now email for a Critical finding.
- [Troubleshooting Agent Assurance](https://deepblocker.mintlify.app/agent-assurance/troubleshooting.md): Every message the console or a test can show, in the words you see it, with the cause and the fix.
- [Agent Assurance questions](https://deepblocker.mintlify.app/agent-assurance/faq.md): Short answers to the questions customers ask about testing their AI agents, each with a link to the full page.
- [Getting an account](https://deepblocker.mintlify.app/account/get-started.md): DeepBlocker creates your account after the order form is signed. There is no sign-up page.
- [Sign in, password reset, staying signed in](https://deepblocker.mintlify.app/account/sign-in.md): Sign in with email and password or with Google, reset a forgotten password, and know how long you stay signed in.
- [Your workspace](https://deepblocker.mintlify.app/account/workspace.md): One workspace per organisation holds everything your team makes. Rename it from the Account page.
- [Invite your team and roles](https://deepblocker.mintlify.app/account/team.md): Invite colleagues by email with a single-use link that lasts 7 days, choose their role, and remove them when they leave.
- [Profile and language](https://deepblocker.mintlify.app/account/profile.md): Change your name and picture, see the email on your login, and choose English, French or Greek for the console.
- [Usage and licences](https://deepblocker.mintlify.app/account/usage.md): What the Usage & licences tab shows for each product on your workspace, and what it shows when nothing is set up.
- [Buying and renewing](https://deepblocker.mintlify.app/account/billing.md): Licences are bought on an order form, paid in advance, for 12 months. Top-ups and changes are arranged by email.
- [Price list](https://deepblocker.mintlify.app/account/pricing.md): The current DeepBlocker price list, version 1.2 of 5 November 2026, for the vishing programme, the self-service licence, protection plans, Agent Assurance and the partner plans.
- [Closing your account](https://deepblocker.mintlify.app/account/close.md): How to ask for your account to be closed, what is deleted from your workspace, and what to export first.
- [Where your data lives](https://deepblocker.mintlify.app/trust/data-residency.md): The two deployments DeepBlocker runs, which one your workspace is on, and where each kind of data is stored and processed.
- [Sub-processors](https://deepblocker.mintlify.app/trust/sub-processors.md): The providers that handle your data on our instructions, what each one does, where it runs, and the notice we give before changing the list.
- [Retention and deletion](https://deepblocker.mintlify.app/trust/retention.md): How long DeepBlocker keeps each kind of data, what happens when the time is up, and who to email for a different arrangement.
- [Voice cloning and consent](https://deepblocker.mintlify.app/trust/voice-consent.md): The rule for cloning a named person's voice, what the person records, what we store, how they withdraw, and what the platform refuses.
- [Security](https://deepblocker.mintlify.app/trust/security.md): The controls the platform enforces today, in one table, with what is not available and what is planned kept apart.
- [Legal documents](https://deepblocker.mintlify.app/trust/legal.md): The public terms, privacy notice and trust page, the documents we send on request, the self-service licence in plain words, and the law that applies.
- [Access, erasure and export requests](https://deepblocker.mintlify.app/trust/requests.md): How to ask for a copy of your data, its correction or deletion, or a full export, what we return, and what the privacy notice says about timing.
- [Regulations the auditor pack maps to](https://deepblocker.mintlify.app/trust/regulations.md): The seven frameworks the Export for auditors pack can map a simulation to, which control each line answers, and what the pack does and does not claim.
- [What's new](https://deepblocker.mintlify.app/changelog.md): Changes you can see in the console, on calls, in reports, in your account and on the public site, one entry per production release.


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