Single call
One call to each person, spoken by the attacker you pick next. Help desk test and call-back trap are options here.
Multi-call sequence
A series of calls to the same person over days. Starts friendly, builds trust, then makes the real ask, like a real attacker.
Autonomous (AI-driven)
The AI plans and adapts each call itself from a goal you set. The closest thing to a real, tireless modern attacker.
Video call
Email the employee a meeting link. They see the caller on video, a rendered face speaking in the cloned voice, running the same pretext as a phone call.
From a template
Start from a campaign set-up you saved earlier with Save as template on a campaign page.
Single call has three types
When you pick Single call, a row of pills appears under the cards, labelled Single call type:.When to use each
What every kind shares
Whatever you pick, the rest of the wizard is the same four steps: Who calls, Who is called, From where and when, Authorise and launch. Every kind needs a named authoriser and a scope confirmation before it can launch. See Authorise and launch.A help desk test needs the impersonated employees to have Can be impersonated in help desk tests switched on in People. They lend their name only; they are not phoned.