Before you start
- A signed order form. To get one, write to hello@deepblocker.ai or book a call. See Buying and renewing.
- The work email address of the person who will own the workspace.
Steps
1
Sign the order form and pay
The order form names your organisation, the licence size and the price. Payment is in advance. We switch your minutes on once payment is received. See Price list.
2
We create your login and workspace
We create a login for the email on the order form and a workspace for your organisation. We tell you by email when it is ready. The licence says you are live within about two weeks of signature and payment; most of that time is your setup and training session, not the account itself.
3
Set your password
Open deepblocker.ai/login and click Forgot password?. Enter your email and click Send reset link. The email that arrives lets you choose your own password. If your email address is a Google account, you can click Sign in with Google instead and skip the password.
4
Sign in
Enter your Email address and Password and click Sign in. The console opens on the dashboard. See Sign in, password reset, staying signed in.
What happens next
Your workspace starts with a test allowance of 5 simulated-call minutes, enough for one short test call, until your licence is switched on. The first thing you see is the Run your first simulated phone attack window. Follow Your first 15 minutes, then invite your colleagues from the Members tab. See Invite your team and roles.Problems
I did not get the reset email
I did not get the reset email
Check your spam folder. The page says “If an account exists for your address, a password reset link is on its way”, so it says the same thing whether or not the login exists yet. If nothing arrives in ten minutes, write to contact@deepblocker.ai and we check that the login was created with the right address.
A colleague wants an account too
A colleague wants an account too
Do not ask us. Invite them from the Members tab of your Account page. See Invite your team and roles.
I signed in with Google and the workspace is empty
I signed in with Google and the workspace is empty
You signed in with a Google account whose email does not match the one on the order form, so you landed in a new, empty workspace. Sign out and sign in with the email on the order form, or write to contact@deepblocker.ai.