Before you start
- A DeepBlocker login. We create it after your order form is signed. See Getting an account.
Sign in
- Email and password
- Google
1
Enter your details
Type your Email address and Password.
2
Click Sign in
The console opens on the dashboard. If you came from a link inside the console, you return to that page.
Reset your password
1
Click Forgot password?
The link sits next to the Password field on the sign-in page. It opens a page titled Reset your password.
2
Enter your email and click Send reset link
The page then says: “If an account exists for your address, a password reset link is on its way. Check your inbox and spam folder.” It says this whether or not the address has a login, so nobody can use the page to find out who has an account.
3
Open the email and choose a new password
Then come back to the sign-in page with Back to sign in.
Staying signed in
You stay signed in on that browser until you sign out, even after you close the browser or restart the computer. There is no idle timeout. On a shared computer, always sign out.Sign out
In the sidebar, at the bottom, click Logout. It returns you to the DeepBlocker home page and clears the session on that browser.Problems
It says Login failed
It says Login failed
The email or the password is wrong. Passwords are case-sensitive. Use Forgot password? to set a new one.
Google sign-in failed
Google sign-in failed
The Google window was closed before it finished, or a pop-up blocker stopped it. Allow pop-ups for deepblocker.ai and try again.
I am signed in but see nothing of my team's work
I am signed in but see nothing of my team's work
You are in a different workspace, most likely because you signed in with a different email. Sign out and sign in with the invited email. See Your workspace.