Before you start: you need a DeepBlocker login (see Getting an account) and a browser with a microphone.
Steps
1
Add a voice
“Record or clone one voice. Your attacker speaks with it.”Click Add a voice on the checklist. It opens the Voices page. Click Clone a voice. The window says Record a short sample, or upload one. Fill in Whose voice is this? with the full name of the person whose voice it is, pick the Voice engine and Voice language, then read the text under Read this out loud while you click Record. You can upload a file instead. Click Save voice clone.The checklist ticks this step once your workspace holds one cloned voice. If you would rather not clone a voice yet, you can still give your attacker one of the six ready-made voices in the next step; the step stays unticked but nothing else is blocked.
2
Create an attacker
“A caller persona that uses your voice.”Click Create an attacker. Give the attacker a name, a role and a company. Under Voice source choose your cloned voice or a Ready-made voice. Write The opening line, the first sentence the person hears. Pick a Tone of voice. Click Create attacker.
3
Build a campaign from a template
“Pick one of three ready scenarios and your attacker.”Click New campaign. Under Choose how to run it, pick Single call. The scenario picker shows a Recommended to start group with three scenarios: CEO stolen phone, IT help desk reset, and Bank fraud team. Pick one.The wizard then has four steps: Who calls, Who is called, From where and when, Authorise and launch. Choose your attacker on Who calls. You do not need to add any people or launch for a test call: click Save as draft at any point and the campaign exists.
4
Run your first test call
“In your browser, nobody is dialled. This is your first win.”Click Run a test call. It opens the test call page for your newest campaign. When Answer the call appears, click it and allow the microphone. The attacker speaks first. Talk back as one of your staff would. Click Hang up when you are done.The full page, button by button, is on Take a test call in your browser.
What happens next
When all four steps are done the checklist shows You’re all set and the message “You ran your first simulated attack. From here, add your people and launch a real campaign when you’re ready.” Click Done. Your next three pages:Add the people you will call
One at a time or by CSV, with consent recorded.
Before you test anyone
The authorisation and consent gates.
Build a campaign
The wizard, step by step, for a real launch.
Problems
The welcome window never appeared
The welcome window never appeared
It shows once, on your first visit. Use the Get started pill in the top bar instead; it opens the checklist.
The Get started pill is gone
The Get started pill is gone
It disappears once all four steps are done. The pages behind each step are still there: Voices, Attackers and Campaigns in the Red Team tab.
I cloned a voice but step 1 is not ticked
I cloned a voice but step 1 is not ticked
Reload the console. The checklist reads your counts once per visit.
The browser cannot record audio
The browser cannot record audio
The clone window says: “This browser cannot record audio. Use Chrome or Safari, or upload a file.” Upload a short recording instead.