Before you write
- Export the results you want to keep. The auditor pack and the printable report are the two documents built for this. See Export for auditors and The workspace Reports page.
- Tell your team. Members lose access when the workspace goes. See Invite your team and roles.
- Check your licence term and notice period. See Buying and renewing.
Steps
1
Write to us
Email contact@deepblocker.ai from the workspace owner’s address. Include the workspace name, shown on the Workspace tab of the Account page. See Your workspace.
2
We confirm what will be deleted
The deletion is checked in a dry run first. It lists what would go: how many campaigns, calls, contacts, attackers, voices, recordings and research profiles. Nothing is deleted at this step.
3
We delete
Once you confirm, the deletion runs and we tell you when it is done.
What is deleted
Deletion runs per workspace. Nothing in another workspace is touched.
What this does not cover
- Executive voice consents are withdrawn by the executive through their own consent link. See Clone an executive’s voice with consent.
- Recordings are deleted after 90 days in any case. See the FAQ.
- For a request about your own personal data, such as access or erasure, write to privacy@deepblocker.ai. The privacy policy sets out your rights.
Problems
I am not the workspace owner
I am not the workspace owner
Ask the owner to send the request, or copy them in. The owner is the person who created the workspace.
I only want some data gone, not the account
I only want some data gone, not the account
Say so in the email. Deleting one campaign, voice or profile is done from the console; write to us for anything else. See Support and contact.