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A simulated scam call is still a call to a real person. DeepBlocker only places it when someone with authority has said so in writing, the people called are your own staff, and any cloned voice belongs to someone who agreed. This page explains each gate in plain words.
Calls go to your own staff only. Your licence does not allow calls to anyone outside your organisation.

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Who must authorise a campaign

Every campaign ends with an authorisation block on the Authorise and launch step. The server refuses to launch without it, so it cannot be skipped. Below the fields are two tick boxes. Both must be ticked:
  • I understand that this campaign will initiate automated phone calls to the selected contacts and that all applicable TCPA regulations have been followed.
  • I have reviewed all campaign settings and confirm they are correct. I understand that campaigns cannot be modified once launched.
Some campaign kinds add one more tick: The record is stored with the campaign and appears in the auditor pack. See Authorise and launch. A voice is cloned only with the consent of its owner. The console records that consent in one of two ways.
Your licence adds two rules: a voice is cloned for the named campaign only, and voice samples are treated as biometric data. Each person in People carries consent fields. The CSV import has a tcpaConsent column, and the wizard only counts people whose consent is recorded. The fields are: See Add the people you will call. The Fair testing rules page adds cooling-off days, quiet hours and a limit on calls per quarter.

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What the platform refuses

  • A launch with no named authoriser, no authoriser email, or an unticked box.
  • A campaign whose voice has no recorded or attested consent.
  • A call to a person with no consent, an opt-out, or a do-not-call date in the future.
  • A launch when the workspace kill switch is on. See Pause, resume, stop everything.
  • A launch when the workspace has no simulated-call minutes left. See When you run out.
A simulation measures how people respond on the day. It does not promise to find every weakness. This is written into your licence, and it is true.