The plans
On Essentials and Pro, each extra agent adds one agent and 25 test conversations. Prices are on Pricing.
Channels per plan
Only the two channels in the last column run today. See Channels.
How a conversation is counted
Usage states
The Overview tab shows “N of M test conversations” with a bar.What happens at the limit
Where usage is shown
- The Overview tab: plan name, conversations, agents, renewal date and the next test.
- The agent’s Tests tab: “N of M test conversations used this month, N left.”
- The plan form: “This test uses N test conversations. You have N left this month.”