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Before you start: the agent is proven, has at least one must-never rule and a signed agreement. Any member can plan, pause or stop. Only the owner or an admin can start or resume.

Before you start

  • The three lines on the agent’s Tests tab are all ticked: proven, a must-never rule, the agreement signed.
  • Test conversations left this month. The tab shows “N of M test conversations used this month, N left.”
  • A web agent that answers our request, or a bot that answers messages. See Connect a web agent.

Steps: plan a test

1

Press Plan a test

On the agent’s Tests tab press Plan a test. It is greyed out until the agent has a must-never rule and a channel.
2

Pick what the attacker should try

Under What should the attacker try? pick one goal. My own goal opens a box for your own words, 10 to 1,000 characters.
3

Pick the kind of test

One conversation is one attacker conversation each time it runs. Sweep of many short attacks runs many attacks once; it is only available for an agent DeepBlocker connected through its connector, and the form says so.
4

Set the length and how often

How long each conversation may be: Short, Standard or Long. How often: once, every week or every month. A sweep runs once.
5

Check the estimate and save

The form says “This test uses N test conversations. You have N left this month.” Give it a Name (optional) and press Save test. A saved test does not run until you press Start.

The goals

Message limits

No test ever passes 30 messages. A sweep conversation stops at 10.

Steps: start a test

1

Press Start

On the test’s row press Start. The row asks you to type the agent name. “It begins sending test messages to your agent.”
2

Type the agent name and press Start test

The name is matched without regard to case. The page says “Started. The first message goes out within a few minutes.” The status becomes Scheduled, then Running.

What you see while it runs

The test row shows “N of M messages” and “Running for 12 min” with a bar. The page refreshes every 30 seconds while a test runs, was just started, or is due within 15 minutes. It pauses refreshing while the tab is hidden and refreshes at once when you come back.

Pause, resume, stop

Stop asks “Stop this test for good? What it found so far is kept.” Press Yes, stop it or Keep it. Stop works even when self-service is off.

What happens next

When the test finishes its status is Finished and a report is written. See Reports. A repeating test shows “Repeats, next on date” and runs again on its own.

Problems

The agent has no must-never rule, or no channel we can test. Set a rule on the Rules tab. See Rules.
Pick a shorter test, a lighter sweep, or wait for the month to turn. See Plans and usage.
Some words are blocked from the attacker’s instructions. Write the goal another way.
The name you typed does not match. Copy it from the top of the page.
The test is past the draft stage. Watch it on the Tests tab, or plan a new one.
See Safety for what pauses a test by itself.