> ## Documentation Index
> Fetch the complete documentation index at: https://docs.deepblocker.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Support and contact

> Who to write to for help, for data and consent questions, and for licences and minutes, plus the phone number and the booking link.

We answer on working days. Pick the address that matches your question, so it reaches the right person first time.

## Contact

| For | Write to |
| - | - |
| Help with the console, a campaign or a result | [contact@deepblocker.ai](mailto:contact@deepblocker.ai) |
| Data, privacy and consent questions | [privacy@deepblocker.ai](mailto:privacy@deepblocker.ai) |
| Licences, minutes and top-ups | [hello@deepblocker.ai](mailto:hello@deepblocker.ai) |
| Phone | +44 (1727) 326355 |
| A 30-minute call | [Book a time](https://cal.com/vincent-sider/30min) |

> [!TIP]
>
> When you write about a campaign, include its name and the time of the call. That lets us find it straight away.

## What to include

* The name of your workspace. It is shown on the **Workspace** tab of the Account page.
* What you clicked, and what you saw instead of what you expected.
* For a call: the campaign name, the person's name or number, and the time.

## Before you write

* **Something looks down.** Check [Service status](https://docs.deepblocker.ai/status.md) first.
* **A launch was blocked.** The console says why. The reasons are listed on [Troubleshooting](https://docs.deepblocker.ai/vishing/troubleshooting.md).
* **You are out of minutes.** The console shows **Out of red-team minutes**. See [When you run out](https://docs.deepblocker.ai/vishing/minutes-exhausted.md).

## Where DeepBlocker is

DeepBlocker is run by GetInference Limited, St Helier, Jersey.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.